Shipping Policy

At Legacy Smart System, we are committed to providing fast and reliable shipping for all our products. Below, you’ll find detailed information about our shipping policies to ensure a smooth and transparent experience.

1. Shipping Locations

• We currently ship to locations within the United States only.
• Same-day or next-day delivery is available for customers located in New Jersey or New York, delivered directly by Legacy Smart System’s in-house carrier.
• Please note: We do not ship to P.O. Boxes, APO, or FPO addresses.

2. Shipping Rates

• Shipping rates are determined based on the size, weight, and destination of the product.
• Final shipping costs will be calculated and displayed at checkout.

3. Order Processing Time

• Most orders are processed and shipped within 1 to 2 business days.
• Same-day or next-day delivery for New Jersey and New York customers may depend on product availability.
• In cases of high order volume or if an item is out of stock, processing may take longer.
• If there is a delay in processing your order, we will notify you promptly.

4. Shipping Methods and Delivery Times

• We offer the following shipping options:
• Ground Shipping (3–5 business days)
• Expedited Shipping (2–3 business days)
• Overnight Shipping (1 business day)
• Same-day or next-day delivery is available for New Jersey and New York orders via our carrier.
• Delivery times may vary depending on the destination and shipping method selected during checkout.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order on our website or directly on the shipping carrier’s website.

6. Shipping Damage and Lost Packages

• If your product arrives damaged:
• Contact us immediately. We will assist you in filing a claim with the shipping carrier and arrange a replacement.
• If your package is lost during transit:
• Notify us right away. We will work with the carrier to file a claim and send a replacement product.

7. Contact Us

For any questions or assistance regarding shipping, please reach out: